Delivery Information

How are my items packaged?

All fabrics are sent in strong packaging bags to protect them from the weather and the rigours of the postage system.

Large orders may be sent in a double layer of the purple packaging as extra protection.

All our packaging can be recycled. If your household recycling does not accept polythene bags then they can be taken to your local supermarket and recycled in their bag collections.

How long does delivery take?

Dispatch takes 1-3 days (excluding weekends and bank holidays) depending on how busy we are. The aim is to cut all orders within 12 hrs but this is not always possible at busy times.

UK Postage:

Items below 280g are send by Royal Mail signed service with a standard option of 2nd Class service at £2.50. 1st class postage upgrades are available at checkout at £4.50.

Items above 280g are send by DPD on a next day service. A postage charge of £4.50 is applicable to all parcels regardless of weight. Your tracking information will be linked to the email address provided at checkout. You will be able to control the delivery of your parcel via this tracking and can choose to change the day, have parcels delivered to a neighbour or allocate a safe place.

If you allocate a safe place to your DPD delivery you do so at your own risk and neither DPD or Caboodle Textiles is responsible for any loss from that place.

If your item does not arrive in a timely manor please contact Caboodle Textiles.

Scottish Highlands and All Islands such as the Isle of Man, Isle of White, Channel Isles etc

You will be charged £4.50 for all parcels. your parcel will be sent with Royal Mail signed 2nd class service as the preferred carrier to these destinations. If you require a next day service please contact us directly as a top up fee is payable.

EU Postage 

Items sent to the EU are dispatched via Royal Mail tracked and signed service. This usually takes 5 days but can take up to 3 weeks.

Worldwide Postage

We now offer delivery to USA, Canada, Australia and New Zealand. These rates are calculated by weight and go up at each kilo increase. Please consult your basket total to see the weight / price of your total order.

While we hope to get your  parcel to you within 7 days your parcel can take 3-4 wks to arrive.

Caboodle Textiles are not responsible for any customs charges due on the arrival of your parcel into your country.

 

Can I collect my order? 

Caboodle Textiles is unable offer the option for collection of your order due to insurance and scheduling constraints.