Dispatch currently takes 1-3 working days (excluding weekends and bank holidays) depending on how busy we are.
Delivery following dispatch depends on your location and postage method. Please see below for the delivery times in your location.
Due to the current situation with Brexit, we currently only offer postage to the UK, Northern Ireland, Islands and Highlands and to the Channel Islands
The EU and overseas are temporarily disabled but we will reinstate them as soon as we’re able.
Postage charges vary depending on the size/ weight of the items ordered and on your location. For more information, please see the charts below.
Your tracking information will be linked to the email address provided at checkout. You will be able to control the delivery of your parcel via this tracking and can choose to change the day, have parcels delivered to a neighbour or allocate a safe place.
If you allocate a safe place to your DPD/DHL delivery you do so at your own risk and neither DPD/DHL or Caboodle Textiles is responsible for any loss from that place.
If your item does not arrive in a timely manner please contact Caboodle Textiles at firstname.lastname@example.org including your name and order number.
You can combine open orders for postage using the instructions below
1) Enter the coupon code “COMBO” in the box provided. This removes the postage from your order.
2) Select yes in the applicable dropdown box.
3) Please enter details in the box below. Please include exactly what you’re combining with. IE “Order #00000” or “Exclusive Trains Preorder”
Please note the following:
- Orders using the coupon that are not for combined orders will not be processed until the correct shipping is paid and may result in a delay with your order.
- Orders requested for combination that have paid postage in error will not have postage refunded.
- Customers in the Highlands, Islands, Channel Islands and Northern Ireland may be required to pay a postage top up depending on the weight /size of your final package. We will invoice you for this top up payment prior to dispatch