Terms & Conditions
Please read my T&C’s carefully before purchasing, by purchasing with Caboodle Textiles you’re agreeing to these terms and conditions.
These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You’re welcome to print or store these terms for your own records.
Caboodle Textiles own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on the Caboodle Textiles, we make no warranties, whether express or implied in relation to its accuracy.
Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Any holiday times will be clearly displayed on the homepage. When you place an order with Caboodle Textiles you will be sent an order confirmation detailing your order, this is giving you opportunity to correct any possible errors. Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.
Caboodle Textiles reserves the right to update and change the terms and conditions of our Caboodle Textiles gift vouchers at any time. This does not affect your legal rights.
Use of your Caboodle Textiles gift voucher constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully.
The value of your Caboodle Textiles gift voucher can only be redeemed by visiting our website www.caboodletextiles.co.uk.
The gift voucher balance cannot be exchanged for cash or redeemed against the purchase of another voucher.
You can Top-Up or perform a Balance enquiry by visiting our website.
Your Caboodle Textiles gift voucher is valid for a period of 12 months from the date of activation, after which any remaining balance will be removed and the voucher will become invalid and no longer available for use.
The exact date of expiration will be viewable on your voucher.
Lost or Stolen
In cases where your Caboodle Textiles gift voucher is lost or stolen, Caboodle Textiles may be able to reissue your voucher providing certain details are provided.
Caboodle Textiles cannot be held responsible for the any balance lost on a Caboodle Textiles gift voucher as a result of theft or fraud.
Crediting a Caboodle Textiles gift voucher
Should you return product(s) purchased using a Caboodle Textiles gift voucher for an exchange of a lesser value, any refund amount due will be credited to the original method of payment.
In the event that you may have discarded your Caboodle Textiles gift voucher, a new voucher will be issued to you with the refund amount applied.
If a partial refund is made for any purchase using a Caboodle Textiles gift voucher and another method of payment, then any refund amount owing will be credited to the Caboodle Textiles gift voucher in the first instance.
If the total to be refunded is more than originally paid by Caboodle Textiles gift voucher, then any remaining refund balance will be refunded to the other method of payment used (debit/credit voucher or cash).
Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether. Any special offers will have a clear displayed end date.
Payment is taken through our secure website. Payments for subscription packages will be directed via Paypal and are subject to Paypal consumer protection.
Any contract for purchases made through the website will be with Caboodle Textiles. Caboodle Textiles must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received Caboodle Textiles will confirm that your order has been received by sending an email to you at the email address you provide. The shipment email will include your name, the order number and the total price. Caboodle Textiles acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Caboodle Textiles shipping costs are calculated by weight.
Items below 280g are send by Royal Mail signed service with a standard option of 2nd Class service at £2.50. 1st class postage upgrades are available at checkout at £4.50.
Items above 280g are send by DPD on a next day service. A postage charge of £4.50 is applicable to all parcels regardless of weight. Your tracking information will be linked to the email address provided at checkout. You will be able to control the delivery of your parcel via this tracking and can choose to change the day, have parcels delivered to a neighbour or allocate a safe place.
If you allocate a safe place to your DPD delivery you do so at your own risk and neither DPD or Caboodle Textiles is responsible for any loss from that place.
If your item does not arrive in a timely manor please contact Caboodle Textiles.
Scottish Highlands and All Islands such as the Isle of Man, Isle of White, Channel Isles etc
You will be charged £4.50 for all parcels. your parcel will be sent with Royal Mail signed 2nd class service as the preferred carrier to these destinations. If you require a next day service please contact us directly as a top up fee is payable.
Items sent to the EU are dispatched via Royal Mail tracked and signed service. This usually takes 5 days but can take up to 3 weeks.
Our items are cut by hand and as a result some very slight imperfections in cutting may appear. There may be some slight variations to the colour of your product due to the difference in monitor settings and due to batch dye variances. There is a 10% tolerance on dye colour for most fabrics.
Scissors, rotary cutters and any other sharps or blade items must only be purchased by customers over the age of 18.
Returns & Cancellations
We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item we do accept returns for a full refund.
Under The Consumer Contract Regulations, your right to cancel begins from the moment you place your order, up to 14 working days after receiving your order. Your right to cancel is unconditional.
You can return an item for any reason such as faulty, not as described, not fit for purpose, you’ve changed your mind and more.
If you wish to return an item, please notify us in writing using the returns form. We will then process your return.
We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law, this is a courtesy request.
Items marked as being reduced for having a defect, damage or any other reason will be exempt from the returns policy.
Return postage will be paid by the customer if the order is no longer wanted. If the reason for the return is our responsibility return postage will be paid by Caboodle Textiles.
Address: 19 Spital Brook Close, Chesterfield S41 0GD
VAT Number: 283682078